Approach to Leadership Training for Spanish speaking employees

Approach to Leadership Training for Spanish speaking employees

Most American managers and supervisors are very familiar with leadership training sessions. Most have attended high school or college and they are fairly comfortable in a classroom or learning environment where ideas are presented, opinions exchanged and participation encouraged and expected. When leadership training is presented in the workplace, the facilitator will introduce the leadershipRead more about Approach to Leadership Training for Spanish speaking employees[…]

Favoritism in the Workplace

Favoritism in the Workplace

Throughout my leadership training presentations over the years, one concern will inevitably be expressed by the team members: their supervisor’s tendency to show favoritism, the dreaded practice of giving preferential treatment to some employees and paying less attention to others. For example, the supervisor will regularly assign the “easier jobs” to the same people andRead more about Favoritism in the Workplace[…]

Communicating Effectively with Spanish Speaking Employees

Communicating Effectively with Spanish Speaking Employees

The challenges of effective communications are significant. Even when we speak the same language we can be misunderstood. This applies to an even greater degree when a different language is spoken in the workplace.   The pressures associated with production goals, deadlines and everyday workplace issues influence how we communicate with others. Delivering the messageRead more about Communicating Effectively with Spanish Speaking Employees[…]

Appreciating the Role of the Supervisor in the Bilingual Workplace

Appreciating the Role of the Supervisor in the Bilingual Workplace

Supervisors who lead non-English fluent Hispanic front-line employees have one of the most difficult jobs in the organization. They face communication and interpersonal issues that many of us will never encounter or even begin to appreciate. Most Hispanic supervisors were promoted to their position because they’ve demonstrated excellent job skills. Now, they find themselves leadingRead more about Appreciating the Role of the Supervisor in the Bilingual Workplace[…]

Dealing with Cultural and Communication Differences

Dealing with Cultural and Communication Differences

Even if you don’t speak Spanish, there are many significant things that you as a leader can do to communicate with non-English speaking Hispanic employees in your workplace. There are some messages that surpass words. When you express your “good intentions” you go beyond language, directly to the heart of the person. While we’re oftenRead more about Dealing with Cultural and Communication Differences[…]

How to Communicate in “Practical and Relevant” Spanish with Front Line Hispanic Employees

How to Communicate in “Practical and Relevant” Spanish with Front Line Hispanic Employees

Many organizations recognize the value of improving their communication strategy with their Hispanic workforce.  One of the ways they do this is by translating company policies and procedures as well as safety information into Spanish. This is especially useful for many non-English speaking, front line Hispanic employees. It is important, however; to monitor how theRead more about How to Communicate in “Practical and Relevant” Spanish with Front Line Hispanic Employees[…]