Effective Feedback Skills: Webinar in Spanish

Tuesday, December 18, 2018

11:15 AM Eastern

Criticism is not Feedback:
 
Feedback is a specific method of obtaining information about our own individual performance. Feedback lets us know where we need to improve and where to focus our actions. Personal criticism can deflate our team's spirit and energy, whereas effective and constructive feedback is a powerful tool that helps to promote employee growth and development.

 

Effective feedback helps to establish an environment of trust by improving the interpersonal communication skills of the team members.  
 
Benefits of Providing Constructive Feedback:
The Purpose of Constructive Feedback is to encourage and maintain desired behavior while reducing or eliminating undesired behavior.
 
Feedback, when offered correctly, is a powerful tool that leads to individual personal growth and improved workplace skills and habits. Constructive Feedback creates opportunities for employee recognition, and helps each employee to work to the best of his/her ability.

Learning Objectives of the Webinar:

In this 60 minute Webinar, the supervisors will learn:

  • Avoid communicating in destructive and negative criticism
  • Keep personalities out by addressing the specific behavior and not the individual
  • Use objective language when communicating both desired and unwanted behavior
  • Understand the value of providing prompt feedback
  • Use the Feedback Planner

Who will Benefit:

  • Spanish-speaking production supervisors
  • Spanish-speaking team leaders

WEBINAR LENGTH  1 hour  COST OF WEBINAR  $199.00

The webinar includes an Interactive Webinar Workbook (in Spanish) which you will be able to download and distribute to the participants.  The workbook contains key learning points as well as individual skills exercises in order to review and re-enforce the learning.