The Leadership Series 
In Spanish 
Live, On-Site 
or
Live Virtual Training 

Essential Leadership Skills for Supervisors

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Learning Objectives:

  • Essential Leadership Behaviors

  • Dealing with Favoritism in the Workplace

  • Providing Employee Recognition

  • Trust in the Workplace

Conflict Resolution Skills

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 Learning Objectives:

  • How is a conflict created?

  • Conflict and communication styles;

  • Recognizing the source of conflict; and

  •  Resolving conflict constructively.

Effective Communication Skills

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Learning Objectives:

  • Effective Communication Principles

  • The Impact of Body language and Voice Tone 

  • Communicating Basic work Expectations

  • Communication Skills Exercises

Providing Constructive Feedback

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Learning Objectives:

  • Avoiding destructive and harmful criticism;

  • Attacking the problem, not the individual;

  • Using objective language to communicate unwanted behavior;

  • Using the Feedback Planner  to improve behavior

Treating Your Team Members with Respect

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Learning Objectives:

  • Establishing acceptable behaviors

  • Controlling gossip and judgmental behaviors

  • Building and Maintaining Civility in the Workplace

  • Emotional Intelligence and Respect

Harassment - Bullying in the Workplace

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Learning Objectives:

  • What is Harassment?

  • Identifying Various forms of  Harassment

  •  Speaking Up - Know your Rights

  • Reporting Sexual Harassment

  • Preventing Harassment in the Workplace

Each workshop or webinar is designed to be delivered in 3 hours.
At the conclusion of 4 workshops, the participants will receive a Certificate of Completion.

For price information and scheduling the onsite workshops or webinars,
0r call us at: 972 991 7803